Michelle has worked as an independent management consultant since 1996. For years she traded as Michelle Moses & Associates, but in 2011, she branded the business Shiftworx to emphasize the growing urgency to find more elegant and mindful solutions in organizations that require a real “shift” in thinking.
Prior to 1996 she spent 12 years in the chemical manufacturing industry in various roles, initially in intellectual property and then later in sales and marketing. In her role as Business Manager of the Industrial Chemicals business in ICI (SA), a global chemical company. As a Senior Executive she was intimately involved in strategic planning and this prompted her move into management consulting.
Michelle spent three years in international consulting firm, Gemini Consulting working in a variety of industries and focusing mainly in the disciplines of strategy and organizational development. She also contributed extensively to the international knowledge network and overall Business Transformation frameworks.
As an independent consultant she has extensive experience in developing strategy, project managing strategy and change projects, leadership development and OD in the industrial, FMCG and Financial Services Sector.
In association with the Wits Business School, Michelle co-created and delivered a number of customized management and leadership programmes with a particular focus on team development, strategy, project management and the Balanced Scorecard
Michelle has developed and delivered training programmes for managers, leaders and consultants specifically in the financial and professional services sectors. She is a facilitator of both small and large groups from senior executive teams to middle managers, has undergone training in Deep Democracy, Process Work, and participated in numerous OD courses which include dialogue, a systems mapping and model building. She is currently engaged in studies in Applied Jungian Psychology.
Michelle completed the certificate programme in Race, Diversity, Social Justice and Transformation in Organisations with the Wits Centre for Diversity Studies (University of Witwatersrand). She has participated in numerous forums that conduct conversations around race and the racial dynamics in South Africa and spent 7 years supporting a diversity and inclusion programme in one of the major banks.
Her interest in nature fuels her enthusiasm and ongoing research for developing ideas and entry points for taking “lessons from nature” into the organizational space. She is also interested in the area of non-market strategy development with the intention of encouraging and supporting organizations to actively strategize around non-market elements, in particular those that contribute to social and environmental drivers of the Triple Bottom Line.
Michelle’s clients have included SAB Miller and NBL (now AVI) where she implemented channel management strategies, restructured the sales teams and implemented new selling approaches. Amongst others, she has worked in the Information Techonology sector (EDS and Dimension Data), Life Assurance (Liberty Life), the financial services sector (Standard Bank, Rand Merchant Bank and Nedbank), Media (M-Net and Mindshare), Engineering (e.g. Boart, Pyromet), Security (ADT) and Pharmaceuticals (Sandoz and Alcon)
Michelle has a BSc (Hons) degree and HDE. She has a marketing diploma and she completed the EDP programme at the Wits Business School. In 2002 she completed a one year certificate programme as an environmental field guide and passed the level one Field Guide Association of South Africa (FGSA) exams with distinction.